Brent Precision

Area Of Business

Sheet metalwork and fabrication specialists, offering design and manufacturing solutions across a wide range of potential industry sectors including domestic, commercial and industrial applications.


Challenge/Task

To enhance the current marketing activity and expand the existing client base with a view to increasing sales, profitability and market share.


Crisp Involvement

Lead Consultants:  Russell Crisp and Janis Effer
Creative Services Manager: Nick Pratt
Crisp e-business Manager: Alex Wren


Approach/Solution

Initially:

  • to conduct necessary market research to identify new target customers within specific target market areas
  • to establish a basic marketing plan and communications platform for the business to grow in terms of sales and customer base
  • prepare necessary marketing communications materials from recommendations made in the above

Process

The Crisp team undertook the following:

  • Business review
  • Marketing audit
  • Communications audit
  • Target market research
  • Compilation of a marketing action plan and communications platform

Outcomes

The above process led to a suite of marketing/marketing communication activities which are still ongoing.  To date they have included:

  • development of new brand name and identity with supporting stationery suite
  • creation of a new website backed with promotional programme
  • production of a target market database in varied sectors of relevance
  • creation of new advertising
  • development of a corporate sales presentation
  • an ongoing telemarketing and research programme

Satisfactions

From initial target market research 75% of companies identified wished to further dialogue with Brent Precision.  New custom or quotations in progress have occurred with around 30% of companies contacted to date with more in the pipeline.  Fresh leads have also been forthcoming via the Internet presence.