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Rowe Group

Redruth, Cornwall

Area of business:

A group of companies involved general property development, including house building, roofing, joinery, large scale development and the property rental.

Challenge/Task:

The company had never provided their senior team with any training and determined that the future growth of the company was dependent on it.

Crisp Involvement:

Following a comprehensive review and ‘Training Needs Analysis’,  Bill Allen, Business Development Manager at Crisp developed a bespoke leadership development programme, which ran over a period of twelve months. 

The team were assessed throughout using Crisp’s P3 Behavioural Profiling tool, with the ultimate objective of moving members of the Management Team up to a higher grade of responsibility within the company.

Approach/solution:

Due to the scale of the project it was agreed that Bill Allen would act as a facilitator throughout the training, to not only provide continuity, but also to make the tutorial sessions more meaningful.  We engaged a team of relevant trainers, all of whom were practical experts in their field. All delegates received comprehensive session workbooks, featuring action plans for on-job projects.

Process:

• All delegates underwent a pre-project assessment.
• Individual delegate’s performance level was benchmarked.
• Delegates met monthly for one or two sessions over a ten-month period.
• Tutorials were organised every three months to asses Delegate’s training levels
• On completion of each programme delegates re-completed the initial benchmarking survey to monitor progress and achievements.

Outcomes:

• Every delegate saw a growth in his or her ability.
• The highest recorded growth was just under 40%
• One of the delegates has already been promoted to Managing Director of their Company within the group, with more promotions to follow.

Satisfactions:

At the end of the programme the client was satisfied with the outcome.  Many of the delegates commented on their growth and how they felt more confident in considering a Director level role.

The client has already recommended our programme to other customers.